Clear terms for business without tears.

• Quotations are valid only for the period stated on the quotation.
• A binding contract arises only when Olayfis issues written Order confirmation or an invoice. Verbal agreements are not binding unless confirmed in writing.
• Olayfis may decline or refuse any Order at its sole discretion.

Services shall be performed as set out in the applicable Order. Any additional services or variations requested by the Client require Olayfis’ written agreement and may alter price and delivery timelines.

• Prices are as shown in the Order and are payable in the currency specified.
• Deposits, milestone payments or full prepayment may be required before Services commence.
• Payment must be received in cleared funds by the due date on the invoice. Late payments may incur interest at the maximum rate permitted by law and may result in suspension of Services.
• The Client shall bear any bank transfer fees, currency conversion or intermediary bank charges unless agreed otherwise.

• Unless expressly stated otherwise, quoted prices exclude taxes, customs duties, import/export levies or other government charges. The Client is responsible for all such charges.
• The Client must provide accurate documentation for customs clearance and must comply with all applicable import/export, trade control and regulatory requirements.

• Delivery times and transit estimates are indicative. Olayfis will use reasonable efforts to meet schedules but is not liable for delays caused by customs, carriers, third parties, Force Majeure, regulatory inspections or other causes beyond its control.
• Risk of loss or damage passes to the Client on delivery to the Client or to the carrier nominated by the Client, whichever occurs first, unless otherwise agreed in writing.
• Title to goods supplied remains with Olayfis until full payment for such goods and for any other sums owing to Olayfis has been received in cleared funds.

• The Client shall inspect goods on delivery and notify Olayfis in writing of any visible damage, shortage or non-conformity within seven (7) days. Failure to notify within this period will constitute acceptance.
• Returns are accepted only in accordance with Olayfis’ returns instructions, subject to inspection and approval. Return costs are the responsibility of the Client unless goods are defective or Olayfis’ error.

Cancellations by the Client must be made in writing. Olayfis may charge cancellation fees to cover work performed, third-party costs and reasonable losses incurred prior to cancellation.